Account Managers – Reservations or General Information
Each Vacation Club Owners is assigned an Account Manager based on the first letter of the owner’s last name.
Owners with last names beginning with letters A-H: Please contact Alana Sowers at 231-533-3151 or email Alana
at: Alana@ShantyCreekVacationClub.com .
Owners with last names beginning with letters I – P: Please contact Gayle Folker at 231-533-3167 or email Gayle at: Gayle@ShantyCreekVacationClub.com .
Owners with last names beginning with letters Q – Z: Please contact Sherry O’Connor at 231-533-3174 or email Sherry
Director of Lodging
Accounting – Payments, Budget/Tax Information, or Collection Policy
To make a payment on your account, or if you have billing or association dues questions, please contact Accounting. Accounting is available Monday through Friday from 8am – 3:45 pm.
Tamara Lacy at 231-533-3194 or email: Tamara@ShantyCreekVacationClub.com .
Director of Owner Services
Important information for all owners considering a deed transfer: On January 16, 2009 an amendment was recorded for the Shanty Creek Schuss Mountain Vacation Plan Use Management Trust Agreement.
FAQ’s – Frequently Asked Questions – Click Here
The Vacation Club Owner’s Manual is available for download in PDF format. Please contact your Account Manager for alternative formats if required. To download the PDF version click here.
Adobe Acrobat is required to view this document. To download a free version click here:
Points and Credits Chart
Click here to view the Points and Credits chart for Vacation Club Owners.
Vacation Club Lodging Levels
Click here to view the Vacation Club Lodging Levels.